Sustainability

the queens award for enterprise innovation 2019soil assiciation organicOEKO TEX STANDARD 100CIRCULAR

At NORAK, we are committed to the sustainability of vegan fashion. As an ecommerce store founded in 2023 by Noah Sonderegger in Switzerland, we strive to offer a variety of stylish and comfortable clothing items that align with our values.

Our mission is to provide customers with high-quality vegan fashion options that not only look good but also contribute to a better world. We believe that fashion should be both trendy and ethical, and that's why we carefully curate our collection to ensure it meets our strict sustainability standards.

One of our most popular items is the NORAK ORCA HOODIE, designed to provide maximum comfort and style for your every adventure. Made from eco-friendly materials, these hoodies are not only good for you but also for the environment.

In addition to the NORAK ORCA HOODIE, we also offer the NORAK ORCA TEE, a simple and comfortable t-shirt. With its soft fabric and flattering fit, this t-shirt is a must-have in any wardrobe.

What sets us apart from other fashion retailers is our commitment to giving back. With every purchase of the SEACOLLECTION you make at NORAK, we donate 10% of the proceeds to Seashepherd, an ocean and environmental protection organization. By choosing NORAK, you are not only making a fashion statement but also supporting our oceans and the marine life.

Frequently Asked Questions

1. Are all your products vegan?

Yes, all our products are 100% vegan. We carefully select materials that are free from any animal-derived components, ensuring that our fashion is cruelty-free and sustainable.

2. How do you ensure the sustainability of your products?

We put the environment first. Our products are made from GOTS certified organic materials, using renewable energy and designed to come back to be remanufactured when they're worn out. 

GOTS

Organic cotton farming methods are better for producers and the ecosystem around the farms. Instead of more toxic pesticides and fertilisers, co-planting and insect traps are used along with the special ingredient - cow poo. It encourages biodiversity and leads to the extra soft feel of our organic cotton clothing.

Fewer inputs also means less water, but even organic cotton is still a thirsty crop. So where you grow it matters. The fields that grow the organic cotton for our products are in the North of India, where the monsoons fill reservoirs that supply almost all the water needed.

Our products are certified STANDARD 100 by OEKO-TEX®. Meaning that the products are tested for the use of harmful substances.

These circular economy products are made to last and we encourage everyone to care for them properly and use them for as long as possible. They're printed to order using water based inks one at a time and in real time, so there’s no waste from over-stocked designs and sizes. What is made is only what people need, when they need it. 

When they are no longer wearable, each product is designed to be sent back to us and the material reprocessed, respun and made into new products through the Remill process. You can find instructions on how to do this inside every product on the washcare label. Scan it to send the item back. Let's keep natural materials flowing, and end waste together.

3. Is the packaging sustainable too?

By 2050 there will be more plastic in the ocean than fish. This is bad. This is why 90% of our orders packaging are made out of a rip and splash-proof mailer bag made out of paper (We are going for the 100%) Big orders come in cardboard boxes, with paper-based tap. The remaining 10% of our products packaging is made out of at least 50% outside and 30% inner side recycled plastic.

 Packaging

4. What about waste water?

Waste water from dyehouse effluent is a major source of pollution in the clothing industry. Where our products are dyed, the water is recovered, cleaned and recirculated. After settling and skimming, the water is filtered using reverse osmosis and distillation. This is basically sucking up water through really fine sand over and over, then boiling it.

Salt is added back in so that the dye adheres and all the cruddy mulchy stuff left over is dried out and used for road markings. About 95% of the water is recirculated and recovered.

At the end, the water coming out of the filters and going back round to be reused again is crystal clear, literally clean enough to drink. Once it has been cleaned, it is then used at the input for the next batch. It is a closed loop system.

5. How about renewable energy?

Clean, renewable energy is a vital tool to reduce the worst effects of climate change. Throughout our circular supply chain, renewable energy is used. Our manufacturing operations run on solar power and, in India, the factory owns two wind farms and a 150kw PV array. Renewable energy is affordable, reliable and something we are committed to using.

Within the factory, machine-to-machine communications technology allows the team to dynamically turn equipment on and off only when it is needed, balancing our manufacturing demand with on site generation.

renewable energy

6. Can I return or exchange items?

Norak is a print on-demand and embroidery on-demand company, which means that all products are unique and produced only once ordered. This also means that returns and exchanges are not supported if you ordered the wrong size, colour, or simply changed your mind.

Therefore, in general, we do not accept returns to our address. However, in the case of misprinted/damaged/defective items, we will provide a free replacement or refund. Any claims must be submitted within 30 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. Claims deemed an error on our part are covered at our expense. Please get in touch with our team using the contact form on our website and provide a clear photo showing the issue.

Wrong Address - If you provide an address that is considered insufficient by the courier, the shipment will be returned to us. No automatic refund and reshipment will be made. You will be liable for the cost of a reshipment. For arranging a reshipment please get in touch with our team using the contact form on our website.

Unclaimed - Shipments that go unclaimed from the shipping agents are returned to us and you will be liable for the cost of a reshipment. No automatic refund and reshipment will be made. For arranging a reshipment please get in touch with our team using the contact form on our website.